Tag Archive: hardware & software

OSRAM AG Switzerland

OSRAM AG Switzerland and UK OSRAM Ltd. SAP lead a Munich business communications management, July 26th with OSRAM AG Switzerland and the OSRAM Ltd. UK put two more subsidiaries of OSRAM AG in their contact centers on the IP-based communication solution for SAP according to OSRAM China lighting Ltd. business communications management. Again, the YouCon GmbH, headquartered in Munich and Vienna is responsible for the installation of the IP solution and its integration with the CRM applications. Employees of OSRAM customer service in St Helens at Manchester and Winterthur are supported in the future business communications management in many ways through the use of SAP, which benefit the contact center agents as well as the customers. Accessibility and efficiency in customer communication are factors that are becoming increasingly important for the market success of our industry. After the positive experience with YouCon and SAP business communications management in China want we use now in key locations in Europe the communication solution,”explains Christian Wittlif at OSRAM.

Because the software completely relies on standard interfaces, YouCon could link them in China with existing hardware and software systems and as a result both create synergies and realize the transition smoothly. Since then all calls over SAP business communications management and all emails and faxes via SAP CRM run in our contact center in Foshan. Thanks to the integration of the systems the service employees have there a consistent user interface to manage all customer contacts.” SAP business communications management is an IP-based communications solution that provides functions for the contact channel cross-business communication. The software replaces the parallel operation of insulated telephone systems, which are used in call centers and enterprise telephony. Logical interconnection of different locations creates a seamless connection between different tasks and knowledge institutions and departments. The software enables a dynamic allocation of the capacity of the in – and outbound as well as a better resource utilization with minimal training.

EXPO London

UK subsidiary SEH technology shows new USB virtualization and personal printing solutions Bielefeld, September 27, 2011 SEH SEH technology, the British subsidiary of the Bielefeld network specialists, for the first time among the exhibitors of this year’s IP EXPO in London. On October 19th and 20th shows see its wide range of myUTN USB virtualization solutions including a novelty: the versatile myUTN-120 SDCardserver. The device has a SD card reader to access SD card via the network, as well as a USB port for the USB virtualization. For the product line myUTN include SEH myUTN USB device server for controlling almost all USB devices over the network, as well as the special solution myUTN – 80 Dongleserver. This enables the efficient management of USB license dongle via the network.

Also, interested visitors can inform themselves on the TV stand G32 SEH solutions via the print management solution ThinPrint and the ThinPrint staff printing of Cortado. IP Expo, the only British IT fair for end-to-end infrastructure with the Topics focused on virtualization, IP networks, cloud, wireless, storage and security issue IT greats such as Cisco, HP, Microsoft, and VMware. TV shows for the first time his myUTN-120 SDCardserver, the novelty of the myUTN series by SEH Intelligent USB-device virtualization and management via the network. With the myUTN-120 users via a secure point to point network connection have access to data to an SD card. USB solutions for desktop virtualization and SBC myUTN brand of television include USB device server for all network types. Thus, users on almost all types of USB devices via a secure point-to point connection will have access through the network and can release in the connection again for colleagues. This allows the location-independent use of USB devices over the network and helps to reduce the cost of these devices. The myUTN-mark also special solutions such as the new myUTN-120 SDCardserver and the Dongleserver myUTN-80 belong to a safe for up to eight USB-software-Lizenzdongles Course offers and makes it available over the network.

Solution Antivirus BitDefender

The Allview tablets are the first products with pre-installed solution of antivirus BitDefender mobile security Allview mobile, the Romanian company, specialised in the production and distribution of the IT & C products and BitDefender, Manager of antivirus solutions on the Romanian market, reports a partnership through which the Allview tablets with solution antivirus BitDefender mobile security are equipped, are. The security product is preinstalled in the operating system of the Allview tablets, which will be introduced in the next period. “The solution of BitDefender mobile security is a device which is attached to our products. The partnership with BitDefender gives us the opportunity, the users of our tablets, a safe navigation experience that also the personal data protect is. “, Olivia Cardas, Marketing Manager Allview, explains BitDefender mobile security includes the module against theft, Web security, testing and Anwendungsscann, warn the user, whether dangerous program, phising pages” contain or fraud, and it locates the Tablet memory of distance in Diebstallfall, locks, and deletes. Even more, BitDefender cloud-technology, the battery consumption is carried out scanning if necessary without stress. The Allview tablet users will benefit free of charge solution 3 months the premium version of the antivirus. After the 90 days, users can can with one year of online business Allview buy a license for extension of the period.

Allview mobile: Allview mobile is a Romanian company founded in 2002, that has as main activity the production and distribution of dual SIM – mobile phones, tablets, notebooks and various electronic products. The company brought the first tablet in Romania in 2010 and since then the range of DroSeries has added with eight models, which are more than 15,000 thousand units were sold. The Allview phones offer the separation of the business meetings of the personal conversations or in different Networks call the lower cost. For more information on the company’s website and on the Facebook page Allview Mobile Germany, with the new products, promotions and contests of the society in connection to set.